AS18 Business Letters & Emails

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Other E & P support

Entry TPTI Score Over 65 or Attended AS13
Course Length (Hours) 32
No. of Students 5 – 15

Course Overview

Objectives of business letters & emails; when not to use emails; planning & mechanics; style, word choice & clarity; how to be friendly & effective; basic phrases for emails; email do’s & don’ts; email etiquette; handling angry emails. This course requires some writing, with critique by the instructor.

Catalog : Other E& P Support.