Other E & P support
|Entry TPTI Score||Over 65 or Attended AS13|
|Course Length (Hours)||32|
|No. of Students||5 – 15|
Objectives of business letters & emails; when not to use emails; planning & mechanics; style, word choice & clarity; how to be friendly & effective; basic phrases for emails; email do’s & don’ts; email etiquette; handling angry emails. This course requires some writing, with critique by the instructor.