| AS18 Business Letters & Emails | Other E & P Support |
| Entry TPTI Score | Over 65 or Attended AS13 |
| Course Length ( Hours ) | 32 |
| No. of Students | 5 - 15 |
| Course Fee* Baht | 9,400 ( Fee rate is per student and 7% VAT exclusive.) |
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| Objectives of business letters & emails; when not to use emails; planning & mechanics; style, word | ||
| word choice & clarity; how to be friendly & effective; basic phrases for emails; email do’s & don’ts; | ||
| email etiquette; handling angry emails. This course requires some writing, with critique by the instructor. | ||