AS18 Business Letters & Emails Other E & P Support  
   
  Entry TPTI Score   Over 65 or Attended AS13  
  Course Length ( Hours )   32  
  No. of Students   5 - 15  
  Course Fee* Baht   9,400 ( Fee rate is per student and 7% VAT exclusive.)  
   
 
  Objectives of business letters & emails; when not to use emails; planning & mechanics; style, word
  word choice & clarity; how to be friendly & effective; basic phrases for emails; email do’s & don’ts;
  email etiquette; handling angry emails. This course requires some writing, with critique by the instructor.